Word 2011 for Mac gets blank dialogue boxes, then crashes

Anyone else see this problem with Word for Mac?

Often, when I am using Word for Mac 2011 on Mac OS X (I’ve seen the problem since 10.5 Leopard, 10.6 Snow Leopard, 10.7 Lion and 10.8 Mountain Lion), Word starts putting up blank dialogue boxes — e.g. literally blank white, with no buttons or text.

Soon after, Word crashes.

The following errors are logged repeatedly in the Console shortly before Word crashes.

WindowServer[109]: map_shmem_internal : vm_map(3: (os/kern) no space available) : Cannot map memory
Microsoft Word[16338]: bind_window_backing: cannot map backing data shmem
Microsoft Word[16338]: _CGSLockWindow: Unable to lock window

The other long-standing bug with Word that drives me crazy is that when you’re using it on an external monitor, with the lid of your Mac closed, and then you disconnect the external monitor, the Mac sleeps, and you later resume the Mac, all the Word document windows are blank, but all with random bright coloured backgrounds. I don’t know if the problem is related.

Screen-Shot-2012-11-26-at-12.21.57-PM

I’ve seen these problems on my MacBook Pro which had 8GB RAM and my current MacBook Air with 4GB RAM. Problem occurs whether I’m using discrete NVIDIA graphics or the built-in Intel graphics.

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